Working Smarter - Hayachi Services Ltd

IT for small business: finding value

Cost effective IT for small business Small enterprise often have tight budgets but need to be able scale quickly when it comes to capabilities – this includes sustaining cashflow, staffing levels, and operational efficacy for IT systems. As a proud member of the FSB we have a deep awareness that small business don’t want a sales-pitch, they want a service delivered to their standard. You also abhor an unexpected cost – a supplier who acts like it isn’t ‘their problem’

What Managed IT Services cost Small Business

Managed IT Services obfuscate costs As an IT Consultancy we at Hayachi Services reject the concept of Managed IT Services. We often work with Managed Service Providers (MSPs) to help them retain clients, and the churn of clients that many MSPs have is typical of the sector. As a small business you need two things from your IT Estate to ensure you can grow: stability and reliable service. This is more oft than not the opposite of what a Managed Service

Desktop Support drives efficiency

Why using Desktop Support is central to an efficient service At Hayachi Services we are incredibly fond of Desktop Support (sometimes referred to a to as Deskside Support) because it means we offer a Level 2 and 3 service as our standard line. This in turn means that our clients can deliver their IT Support Services and IT projects in a more streamlined way rather than routinely chopping and changing engineers. We are so fond of Desktop Support that we

Volunteering: building expertise and community

Enabling volunteering Building a culture of volunteering is central to retention and driving engagement among our staff. Our clients particularly those in the legal sector are also very generous in enabling their staff to volunteer through the Law Centres Network as well within their communities. It is difficult to enable volunteering for staff who have long distances to travel during the working week, and naturally exhausted staff may lack the energy to volunteer on weekends. Flexible Working is an excellent

Not investing in Digital Transformation? That’s the problem.

Digital Transformation is your future 60-80% of a company’s average IT budget goes into keeping legacy technology running. The Law Society have an excellent report on lawtech adoption that we highly recommend you read, by and large the issue is that law firms of all sizes experience a lack of oversight and expertise to adopt lawtech despite wanting to. Without an IT Refresh at regular intervals, every three to five years for example, existing systems become older, bulkier and in ill

The Conversation, on adopting technology

I’m a Luddite. You should be one too Poster showing ‘The Leader of the Luddites’ (1812) Wikimedia Commons, CC BY-SA Jathan Sadowski, Monash University I’m a Luddite. This is not a hesitant confession, but a proud proclamation. I’m also a social scientist who studies how new technologies affect politics, economics and society. For me, Luddism is not a naive feeling, but a considered position. And once you know what Luddism actually stands for, I’m willing to bet you will be one

Afternoon Tea improves Productivity

Sometimes you need a break. Sometimes your team needs a break. Otherwise work feels sluggish and slow, and you find yourself taking a meandering route to the problem rather than tackling it fresh and head-on. It’s a problem of productivity. Technology unfortunately isn’t very good at helping with these sorts of issues unless it is an app to order a delivery, so why not settle for something like Afternoon Tea? It’s an excellent way to re-hydrate your staff in hot

Why you can’t place your faith exclusively in remote support

There are times when a quick phone call, or remoting on to check a box or run a script is sufficient. These tasks are often done by the most junior staff member an IT Service Provider can reasonably have them assigned to: in theory there is a support network to lean on if needed (but rarely is this the case in practice). This comes at a major cost to you, the customer. Some may argue it is a perceived cost

Culture makes a workforce Agile

An organisation’s culture determines if it works in an agile way or not; technology will forever be what enables individuals and teams to work in the way they ideally want to, but can never be the deciding factor. To think of it another way, technology must be implemented in a people-centric way or it will not enable you to be agile. We will use the Collins Dictionary to define agile: An agile system is one that is designed in a way

An Open Culture, why CSR and Open-Source go hand-in-hand

In a recent piece on how our values align with Red Hat values we covered how being Brave also means fighting, actively, for the promotion of Open Source software which is by its nature freely available and accessible. For us this is important, as for example a Law Centre may not be able to afford a proprietary and closed solution, and so the promotion of Open Source is central to CSR in software development and implementation. Now, Corporate Social Responsibility

IT for small business: finding value

IT for small business: finding value

What Managed IT Services cost Small Business

Desktop Support drives efficiency

Volunteering: building expertise and community

Not investing in Digital Transformation? That’s the problem.

The Conversation, on adopting technology

Afternoon Tea improves Productivity

Why you can’t place your faith exclusively in remote support

Culture makes a workforce Agile

An Open Culture, why CSR and Open-Source go hand-in-hand

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