+44 (0)203 9257 909
customerservices@hayachi.com

Your one-stop IT service provider for project and daily support

When your business holds potentially irreplaceable data, you can’t afford to be dealing with cyber attacks, bad software and delayed infrastructure projects. Fear not, Hayachi’s IT support team is here to help…

What We Do

For an enterprise that handles sensitive or financial data, a secure and properly-managed IT system is of the utmost importance. Protecting your important assets, as well as client data is a big responsibility, but how do you find an IT service provider that can revolutionise your day-to-day practices AND deliver end-to-end support on infrastructure projects? Well, the good news is – you already have!

We're specialists with professional firms

We’re experts at providing complete IT support for financial, legal and real estate firms across the country.

We help award-winning Managed Service Providers

We’re experts at providing complete IT support for financial, legal and real estate firms across the country.

Simple pricing with no hidden fees

From cradle to grave, our process is transparent and honest. We will never add any unexplained or unnecessary charges.

Specialist for legal services

The Law Society recently found that 65% of legal firms have been a victim of a cyber incident at some point. With sensitive data and potentially high stakes for your clients, a security breach could spell catastrophe.

Hayachi can provide comprehensive IT security solutions that keep the bad guys at bay, and your data protected. At Hayachi Services, we believe that Law is Critical Infrastructure and are always keen to make sure our clients are more secure and therein more able to innovate.

How we help financial enterprises

A successful financial enterprise must have the confidence of its clients, and running an IT infrastructure that’s rife with pitfalls and expired software licenses could damage more than just your credibility.

Our technical ninjas at the Hayachi IT helpdesk are trained to make your IT systems work for you. As an important service provider, you need to trust your IT systems to come through at the critical moments, and our team can help provide the tools to make that happen.

Services

At Hayachi, we’re incredibly proud to say that ALL of our projects are delivered on-time and within budget – it’s why our customers choose to stay with us (well, one of the reasons at least!).

Don’t waste your resources on IT support that doesn’t deliver the goods. Have a read through our services to see how we could help you instead!

IT Refresh
Projects

Sleek, powerful and cloud-native. Our Dell laptops allow for a choice of hosting options and put the full power of a datacentre right at your fingertips…

Cloud Native Infrastructure

We’re experts at providing complete IT support for financial, legal and real estate firms across the country.

Open Source Cloud Computing

Imagine an IT solution that grows with your business, where all your data is secure and retrievable in an instant. It’s not witchcraft, it’s Hayachi’s IT support at work…

Open Source Cloud Computing

Imagine an IT solution that grows with your business, where all your data is secure and retrievable in an instant. It’s not witchcraft, it’s Hayachi’s IT support at work…

IT Automation

Don’t impede your innovation down with the risk of human error – automate the boring stuff and you’ll be free to focus on your next big roll-out…

IT Automation

Don’t impede your innovation down with the risk of human error – automate the boring stuff and you’ll be free to focus on your next big roll-out…

Patch Management

Keep all your software up to date and free from the kind of glitches, gremlins and vulnerabilities that attract cyber criminals…

IT Security

We use cutting-edge technologies to help SMEs and legal firms ward off cyber attacks – after all, we don’t call ourselves ninjas for nothing…

Not sure where to start? Talk to us and we'll help you put a plan together.

Work With Us

We understand that for some, upgrading your trusty (or not-so trusty) IT infrastructure can be a bit of a scary concept. That’s why from the moment we meet you, right up until your final project sign-off, we are here to guide you every step of the way.

Having an updated, automated and cutting-edge IT system isn’t much good if users don’t know how to use it or what it’s even for! That’s why we always go the extra mile to ensure that stakeholders are clued in and ready to use your IT systems with confidence, right from the get-go.

If you’re unsure how to take that first step on your IT journey, here’s a quick run-down of what you can expect when you choose Hayachi:

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Discovery Session

When you first make contact with us, our usual procedure is to arrange a quick introductory meeting. This could be arranged over the phone, video call or even in person with a coffee - whichever you’re most comfortable with. The purpose of this session is to get to know you, your business and your IT goals. We’ll have a friendly chat with you and lay out our initial recommendations for the project.

Scope, Deliverables and Referrals

Once we have a good understanding of what your enterprise hopes to achieve through it’s IT development, we will clearly outline to you the scope of the proposed project. We will agree on project deliverables, which can be reported on regularly and used to measure the success of the project. Where necessary, we will also make recommendations for any SaaS, hardware or other services that would compliment and enhance the outcome of the project and the performance of your shiny new IT infrastructure.

Project Commencement (Get IT Done!)

When we are sure that you’re happy with the scope and parameters of the project, that’s when the fun starts!

Whether we’re on-site getting our hands dirty, or organising a recommended supplier to carry out some niche work, we’ll manage your project from end-to-end, providing you with regular, transparent updates along the way. There’s nothing worse than ringing round the houses when you’ve got a question - that’s why an experienced project manager will be assigned to provide you with a single point of contact for any queries.

Completion

As your IT project nears its completion, your project manager will be on-hand to provide on-site resources, support and training to relevant stakeholders, ready for the big sign-off. When the time for handing over finally arrives, your users will be ready to dive in and start using your new IT environment to its full potential!

Parting is such sweet sorrow, but we always aim to make customers for life, so we’ll look forward to seeing you again in the future!

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Testimonials

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Why Choose Us

Hayachi provides holistic IT support services that adapt, grow and innovate with your business. There are no one-size-fits-all solutions when it comes to your IT systems – that’s why you’ll have a dedicated account manager to work closely with you and understand the nature of your enterprise as well as your IT goals.

We can then put together a holistic IT support plan that covers cloud based office solutions, data security, patch management, technical problem-solving and more!

We’re proudly vendor-neutral, so we’ll create solutions that are driven by your requirements, and not what the big IT providers want you to have!

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